Yesterday I received a promo flyer from AT&T encouraging me to switch to their wireless service and offering me a "free camera phone" as incentive. You might have thought they would cross check their records and notice that the name and address to which they mailed this promotional flyer is the same name and address to which they already mail the bill for my iPhone, a phone for which they are the sole service provider! If they can't even tell who their customers are, it's no wonder their service so utterly atrocious.
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